If you’re having problems with your Microsoft Teams installation and you cant seem to fix it then sometimes it’s worth fully removing and reinstalling.

To thoroughly uninstall Microsoft Teams from your Windows profile, follow these steps:

1. Close all active Teams windows and processes.
2. Open the Windows Settings app.
3. Click on “Apps & features.”
4. In the search bar at the top, type “Teams.”
5. Select the Microsoft Teams application icon with the purple background.
6. Click on “Uninstall.”
7. Confirm the uninstallation by clicking “Uninstall” again.
8. A dialog box will appear, asking for permission to make changes to your device. Click “Yes” to proceed.
9. Microsoft Teams will be uninstalled from your computer.

Once Teams is uninstalled, you can remove any remaining Teams files by deleting the following folders:

• %appdata%\Microsoft\Teams
• %localappdata%\Microsoft\Teams

Additionally, you can delete the following registry keys:

• HKEY_CURRENT_USER\Software\Microsoft\Teams
• HKEY_LOCAL_MACHINE\Software\Microsoft\Teams

To delete a registry key:

1. Open the Registry Editor.
2. Navigate to the registry key you want to delete.
3. Right-click on the registry key and select “Delete.”
4. Confirm by clicking “Yes.”

After deleting the Teams folders and registry keys, restart your computer to ensure that Teams is completely uninstalled from your Windows profile.

For addressing other accounts showing up in the sign-out screen:

These accounts are likely stored in the Windows Credential Manager. To remove them, follow these steps:

1. Open the Control Panel.
2. Click on “User Accounts.”
3. Select “Manage your credentials.”
4. In the “Windows Credentials” window, click on the “Windows Credentials” tab.
5. Locate the credentials associated with the accounts you want to delete and click on them.
6. Click “Remove.”
7. Confirm by clicking “Yes.”

After deleting the credentials, the accounts should no longer appear in the sign-out screen.